REFUND POLICY
Last updated April 04, 2023
Thank you for your purchase. We hope you are happy with your purchase. However, if you are
not completely satisfied with your purchase for any reason, you may
return it to us for a full refund only. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within fourteen (14) days of the purchase date. All returned
items must be in new and unused condition, with all original tags and
labels attached.
RETURN PROCESS
To return an item, please email customer service at [email protected] to obtain a Return
Merchandise Authorisation (RMA) number. After receiving a RMA
number, place the item securely in its original packaging, then mail your return to the following
address:
35/37 LUDGATE HILL
LONDON
EC4M 7JN
UNITED KINGDOM
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your
return. Please allow at least fourteen (14) days from the receipt of your item
to process your return. Refunds may take 1-2 billing cycles to appear on your credit card
statement, depending on your credit card company.
EXCEPTIONS
For defective or damaged products, please contact us at the contact details below to arrange a
refund or exchange.
Please Note
e A restocking fee will be charged for all returns.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
+380 68 951 2551